FREQUENTLY ASKED QUESTIONS

Recreator Hemp Apparel

If you have a question not answered below, refer to the Contact page for the proper channel of communication to Recreator Hemp Apparel.

Care Instructions

tumble_dry_bThe unique malleability of hemp fabric makes Recreator Hemp Apparel garments shapeable to a custom fit. Simply remove your T-shirt from the washer, try it on, give it a tug for shaping and then remove it, letting the garment dry to your body shape.

All Recreator hemp clothing is pre-washed and pre-shrunk.

Shirt Fit & Sizing
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Recreator hemp T-shirts are cut for casual and active living. Width wise, they are loose fitting to accentuate the natural drape and flow of high-quality organics. Recreator hemp clothing is lightweight, breathable and naturally odor-resistant.

Shipping Method

We ship with the U.S. Postal Service, which helps to keep our carbon footprint low. Because we print our products on demand, please allow 7-10 business days for shipment after ordering.

Domestically, we offer Priority Mail and Priority Mail Express. Packages arrive in 2-3 business days nationwide after being shipped. Tracking included. Insurance included free of charge for packages valued under $50. Shipping costs are calculated at checkout and based upon your shipping address. Shipping is not factored into the price of the product. Postman will leave package if there is no response.

Worldwide, we use Priority Mail International and Priority Mail International Express. Arrives in 6-10 business days for most locations. Shipping costs are calculated at checkout and based upon your shipping address. Shipping is not factored into the price of the product. Recreator does not cover duties and taxes applied by the destination country.

Returns & Exchanges

Recreator gladly exchanges unworn, unwashed, undamaged or defective merchandise within 14 days of delivery. Contact us for more information. Please pack and label your order via USPS Priority Mail and address to:

Recreator LLC
600 S Spring St. #102
Los Angeles, CA 90014

Unfortunately, we do not utilize return labels at this time. Recreator does not cover the cost of you returning your good, but we do ship your new order for free.

Once your return is received, exchanges generally take 10 business days to be processed. If you think your return is taking longer than expected, contact us at info@recreator.org. Credit and debit card refunds take 7-10 business days to appear on your statement after being processed. If you feel that your card has been wrongly charged, please contact us immediately.

Raw Hemp Fiber vs. Hemp Viscose Fabric

Most don’t know the difference between hemp fiber and hemp viscose (aka rayon) fabric. Recreator does not use viscose hemp because it requires many toxic chemicals for processing, some of which affect personal and planetary health. Because of this process, it’s easy to understand why organic cotton and raw natural fibers are more sustainable and eco-friendly. As well, viscose textiles lack the critical performance qualities of hemp fiber. Read more about the environmental effects of viscose in hemp clothing.